At CharGlow, we value your questions and feedback. To help you get the information you need as quickly as possible, we’ve created a comprehensive FAQ section that covers the most common inquiries about our products, orders, and more. We encourage you to check it out first—you might find the answer you’re looking for right there!

If you can’t find the answer in our FAQs, we’re happy to assist you further. The best way to reach us is via email. We’ve chosen to manage customer support this way to ensure we can provide thoughtful, detailed responses to each inquiry. This allows us to address your concerns with the attention they deserve, without the limitations of a phone call. We strive to respond to all emails within 24-48 hours, Monday through Friday.

Email Us: info@charglowcandles.com

Thank you for being a part of the CharGlow community. We’re here to help make your experience as smooth and enjoyable as possible!